Hilton Garden Inn Memphis/Southaven
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Overall, my stay at this location was great! I would certainly return! The front desk staff was exceptional! The air conditioning didn't meet my expectations didn't seem to be very cool at night which made sleeping a little uncomfortable. I dined in for breakfast. There is an African American cook, and he provided great customer service made sure I had silver ware and was very attentive. There was a Caucasian male working the front end and he didn't even acknowledge my presence, never asked me if I needed anything but was extremely sociable and friendly to the other Caucasians present in the dining area. Being that I am an African American female I certainly don't want to attribute that to race but the obvious was just that. Again, great stay overall but yeah!
Anonymous
September 2025
we had just had a very disappointing experience at another local hotel and my 18 year-old daughter was not looking forward to staying at yet another local hotel. However the staff were amazing and incredibly friendly and helpful. The locality was so good (very close to shops in fact JCPenney is across the driveway and restaurants and other shopping is minutes away) that my daughter actually asked to stay on a couple more nights so that we could continue to shop locally now we had a rental car. The shuttle the hotel took us over to get our rental car without fuss. The indoor pool and spa was nice and clean. The fitness centre was well set up also
Rochelle
August 2025
The hospitality was amazing, breakfast was awesome, the bar was amazing although it was not opened on Sunday. Everyone was great but my favorite part was the fire pit.
Elsie
November 2024
It was in a good location. Close to a lot of the shopping malls, restaurants and the Landers Center for the Venue we where visiting.
London
Juni 2023
Location, near airport. The facility was clean and the staff were very helpful. We needed transportation sooner than the shuttle offered and they gave us 2 recommendations. We chose one and were very happy with are driver and the service he provided.
Vickie
September 2024
Customer service was great. I had to take a flight very early and I believe her name was Ayana. She went above and beyond to try and help me set something up and feel at ease.
Christopher
Juli 2025
From check in to check out the staff was super nice and always had a smile…check in was easy room was 5/5 ⭐️. Location was within short distance to event center and restaurants. Overall 10/10 ⭐️ experience
Tonya
November 2024
Everything Your Check in Clerks were Exceptional!!!! Especially the clerk that checked Me In, SHE WAS AMAZING!!!
Kalela
August 2023
Walking distance to many good restaurants. Fitness facility was good. Room was very nice. Fridge & microwave.
Bruce
September 2022
Plenty of parking and great facilities and staff..
Janis
September 2024
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